THIRD IN A SERIES OF COLUMNS

THE ROLE OF TECHNOLOGY IN THE FUTURE OF EDUCATION

TECHNOLOGY ENRICHES

PEOPLE-TO-PEOPLE

RELATIONSHIPS

By Richard P. Richter

.....This column appeared in CAPE NOTES, Volume II, Number 2, April 2001, a publication of CAPE, A Community of Agile Partners in Education....

When CAPE began in 1993, few schools, colleges, or universities had a strategic vision of information and telecommunication technology (ITT) for their academic future. They nevertheless went on in the intervening years to invest many millions of dollars in equipment and staff, trying to keep ahead of the perceived need to "wire up" and be "state-of-the-art."

"Now, it's like indoor plumbing," said a CAPE-member president recently. "It's expected by the students—no big deal."

Yet, as ITT continues to penetrate K-12 and colleges and universities, strategic visions in most institutions remain a bit blurry. It is necessary to keep asking what the deal really is. What is the frenzy of technological innovation essentially doing for education?

The most meaningful insight I've found so far is that it is expanding the way the participants in education relate to one another.

For the most obvious example, we have only to cite the way digital videconferencing now allows students and instructors to be in different places and yet communicate "face-to-face." This innovation has given continuing education a whole new look.

Indeed, when CAPE started, most educators typically thought of continuing education as the main beneficiary of technologically mediated learning. They did not see it at the core of the mission in basic or higher education.

By now, they have to acknowledge that ITT is penetrating every aspect of educational endeavor. Throughout, they see the pervasive effect that ITT is having on relationships between and among students and faculty. And as relationships among people change, they are affecting the structure and style of their institutions. A new "ecosystem" of education in schools and on campuses is evolving, which interconnects the world of learning as never before. And the content of learning itself, as a human product, is taking new shape in this ecosystem.

Think of students. Increasing numbers of high school students are relating to college professors and college students through the introductory college courses that they are now taking online. Through email and websites for their on-campus courses, college students are relating virtually to their professors and classmates as well as face-to-face. Partnerships among colleges, made possible by technologies, are enabling students on different campuses to share learning experiences and to learn from different professors. Using the World Wide Web, students doing research are gathering information from the websites of scholars anywhere in the world.

Think of faculty members. Most of them by now have incorporated in their on-campus style of life a new kind of relationship with students and colleagues through daily email. Through the World Wide Web, they have easy access to the scholarship of fellow practitioners in their fields. Often they have an informal email relationship with them as well. Faculty members find virtual relationships with diverse colleagues through institutional alliances or discipline-based networks of scholars, thanks to the Internet and videoconferencing. That brings them into touch with broadening perspectives and new knowledge as well as with potential partners in course offerings. Their participation on listservs keeps them in the swim of current conversation about their fields with fellow professors everywhere. (CAPE is facilitating faculty-to-faculty relationships through such services as its listserv, searchable database, and virtual get togethers.)

Then think of the way librarians are deepening resources for students and faculty by connecting them electronically to research resources worldwide.

Such far-reaching changes in people-to-people relationships are only the early signs of a far-reaching systemic change in the way we educate. Educators need to continue searching for the full power of the new "relationship capital" conferred by ITT. Only by doing so will their strategic visions for their institutions sharpen and point the way to a clearly outlined future in a connected world.

Richard P. Richter has been a consultant to CAPE since he became President Emeritus of Ursinus College in 1995 after 18 years in office.

 

23 May 2001 Copyright © 2001 Richard P. Richter