Introduction
Free Dialing Area for 409 Exchange
Quick Reference Guide for Single Line Analog Telephone
Guide for PhoneMail Users 
Changing PhoneMail Options
To Leave a Message when PhoneMail Answers Your Call  
Direct Dial Directory 
STC Services
A Few Popular Off Campus Numbers

INTRODUCTION

Each dormitory room except for those located in 942 Main Street, 944 Main Street, 200 Ninth Avenue, 426 Main Street or Clamer Hall is provided with a telephone connected to the campus telephone system. Included in this system are PhoneMail, free unlimited local calling capabilities, long distance calling initiated by using a PIN number issued by STC services, and the ability to dial into the academic Vax system from your PC modem. Call waiting is also an option you may request if you so desire.

The Ursinus College telephone directory is printed each year by the College Communications Department in late September. It is made available to you via campus mail at that time. The directory will become available via the College website sometime during the academic year.

Remember, when dialing another campus telephone, use the 4 digit extension number only. Your call will be connected faster since you are not dialing out of the campus system and then back through the Bell network.

The College has a high speed data port for each student in the residence halls providing full Internet and e-mail service. Contact the computing department for information with your connectivity questions. When using a modem for a computer connection to the academic VAX from a college extension be sure to use only the 4 digit extension for the connection. Using the 409 prefix will first take the call to local Bell office and then return on another line from that office. For residents living in 942, 944, 424, 426, Clamer, and 200 Ninth Avenue proper dialing into the network must be made via a modem using the college modem pool. Further information and details are available form the computing department.

FREE DIALING AREA FOR 409 EXCHANGE

215 AREA CODE
Green Lane, Harleysville, Lansdale, North Wales, and Souderton

610 AREA CODE
Collegeville, Centerpoint, Conshohocken, Norristown, King of Prussia, Trooper, Phoenixville, Pottstown, Royersford, Schwenksville, and Valley Forge.

QUICK REFERENCE GUIDE FOR SINGLE LINE ANALOG TELEPHONE

Before dialing always make sure you have a dial tone, it means the system is ready to process your call.

Making an Internal On Campus Call

1. Lift the receiver
2. Listen for dial tone
3. If you are calling another residence hall on campus, dial the last 4 digits of the phone number. (except when calling 942, 944, and Clamer Hall, use the procedure for dialing local calls.)

Making an External Call, within your free dialing area. (local)
Remember when making any local calls, you must use the correct area code for the call to be completed.

1. Lift the receiver
2. Listen for dial tone.
3. Dial 9.
4. Listen for dial tone.
5. Dial the external number.

Making a Long Distance Call (toll call)

1. Lift the receiver.
2. Listen for dial tone.
3. Dial 8 followed by your 7 digit pin number.
4. Listen for the 3 beep confirmation tone.
5. Then dial 9 plus the area code and then the phone number.

Transferring calls to another extension.
(To hookflash, depress the disconnect button momentarily and listen for dial tone. Note: Holding the hookswitch down for more than 1 second can disconnect your call.)

1. Hookflash.
2. Listen for the pulse and dial tones
3. Dial the extension number.
4. Announce the caller.
5. Hang up. To reconnect to the original caller if the line is busy or unanswered, hookflash, the call will be returned.

STATION SPEED DIALING
Station speed will allow you to program on your phone, up to 10 frequently called number sequences, up to 22 digits long.

Setting up or changing a station speed code

1. Lift the receiver.
2. Listen for dial tone.
3. Dial # # 3
4. Listen for the confirmation tone.
5. Dial the station speed code (0 through 9) 6. Dial the telephone number.
7. Hang up.

Placing a Station Speed Number call.

1. Lift the receiver.
2. Listen for the dial tone
3. Dial # 3 and the station speed code for the call you wish to place.

GUIDE FOR PHONE MAIL USERS
Your direct access number is 3625 from a campus phone. It is (610)409-3625 from off campus.
Your mailbox ID number is your extension number. Your default password is 111. However, it is advisable to change it to protect the privacy of your PhoneMail box.

Accessing Your Mailbox

1. Dial your direct access number.
2. Dial your mailbox ID number followed by #.
3. Dial your password followed by #.

Listening to Your Messages
A broken dial tone indicates that you have messages in your PhoneMail box.

Access your PhoneMail mailbox.
Press 3 to listen to your messages.

Stopping a Message While listening to a message, press:

*2 to skip forward to the next message header
*7 2 to skip back to the previous message header
*7 3 to replay the entire message
*7 8 to replay the last few words
*9 3 to skip to the end of the message

Saving, Deleting and Replaying Messages After you listen to a message, press:

6 to delete the message
4 to save the message
7, 3 to replay the message
To send an answer to the message sender, press:
1 to record and send an answer to the message sender
# to continue to the next message

CHANGING PHONEMAIL OPTIONS

Recording or Changing your Personal Greeting
To record or change your personal greeting, follow these steps:

1. Access your mailbox, then press 8 for answering options.
2. Press 1 for personal greeting.
3. Press 1 again and record your greeting.
4. While you are recording your greeting, you can:
Press * 7 3 to replay the greeting you just recorded,
or * 6 1 to delete and rerecord the greeting.
5. Press * # when you complete the recording.

Changing your Password
To Change your password, follow these steps:

1. Access your mailbox, then press 9 for mailbox options.
2. Press 3 to change your password.
3. Enter your new password, then press #.
The PhoneMail system verifies your new password.

Recording Your Name
To record your name for use within PhoneMail, follow these steps:

1. Access your mailbox, then press 8 for answering options.
2. Press 4 for recorded name.
3. Press 1 and record your name
4. Press * # when you complete the recording. Leaving PhoneMail Hang up when you finish using PhoneMail or press * 7 6 to log off the PhoneMail system

TO LEAVE A MESSAGE WHEN PHONEMAIL ANSWERS YOUR CALL

Please wait for the tone, then leave your message. You can press 1 to skip the greeting of the person you called and go directly to the tone. Then hang up.

HANDY DIRECT DIAL DIRECTORY***

 *** When dialing from a campus extension, you may reach these numbers by dialing the last 4 digits of the number.

STC SERVICES

During the summer you should have received a mailing from STC Services concerning telephone service and various billing plans available for long distance telephone service. They should have sent you a PIN number that allows you to access long distance on our system. If you did not receive your PIN number, STC will be on campus during registration to help you. It is imperative that you keep this number confidential. Do not write it on your telephone or disclose it to anyone, because this number will be used to charge telephone calls to your account.

STC Services is located at:
Suite 122
1501 N. Cedar Crest Blvd
Allentown, PA 18104

If you prefer to use your credit card to make toll calls, you can reach your provider by dialing their 800 access number. Or, you may use these speed numbers to reach A.T. & T. and MCI. Such calls will generally cost you more since these providers impose a calling card fee (usually around $0.75 per call). There are two ways to place a call on a telephone calling card from a campus telephone. Which method you need to use will depend on what kind of a telephone number your company provides to access their network (a toll free 800 number or a 10xxx number).
Using a calling card with an 800 number:
Dial 9, 1, 800, then the 7 digit remaining portion of the 800 number. For your convenience speed dial numbers have been set for:

A.T.& T.	#61893
MCI	#61101

Using a calling card with a 10xxx number:
Dial 9, 10xxx, 0, then the area code and the 7 digit number you are calling.

WHAT TO DO IF THERE IS A PROBLEM

For any billing questions or problems call STC Services

For problems or questions concerning telephone operation or PhoneMail, call Carolyn Klee at X2343. If you get PhoneMail when you call, please leave a detailed message describing your problem. Don't forget to include your name, dorm, room number, and telephone number.

A FEW POPULAR OFF CAMPUS NUMBERS

(For a complete listing of area restaurants, malls, theaters, etc., please consult your student handbook.)